PeruSerpost Tracking
The national postal service of Peru, delivering domestic mail and international packages nationwide.
- Detects Serpost numbers
- No account needed
- Email & push alerts
- Based in
- Peru
- Service type
- National postal and courier service
- Typical transit
- 2 to 10 days domestic, 2 to 6 weeks international
- Tracking coverage
- Domestic Peru and global postal network
- Best for
- Standard mail, EMS packages, and cross-border ecommerce
How to track a Serpost package
To track a Serpost shipment, enter your tracking number into the search field at the top of this page. Our independent tracking tool automatically identifies Serpost shipments and shows your complete tracking history. You can also monitor your parcel on the official Serpost website. Both options display the current status of your package, transit milestones, and final delivery updates as your shipment travels across Peru or overseas.
About Serpost
Serpost is the designated national postal operator for Peru, providing courier, express, and regular postal services across the country. Headquartered in Peru, the organization manages an extensive domestic network that connects urban centers like Lima, Arequipa, and Trujillo with remote provinces and rural communities.
As part of the Universal Postal Union network, Serpost handles incoming and outgoing international mail. It transports personal correspondence, consumer packages, and commercial goods across Peruvian borders by working in tandem with foreign postal administrations and commercial air transport partners.
The carrier offers several speeds of service, including regular postal mail, registered mail, and Express Mail Service for time-sensitive deliveries. Everyday operations focus on sorting, clearing customs, and delivering items to homes and post office boxes across all departments of Peru.
Where Serpost delivers
Serpost provides comprehensive postal service across Peru, connecting major urban areas like Lima, Cusco, Arequipa, and Callao with smaller rural communities across the Andes and Amazon regions. For international deliveries, Serpost relies on the global Universal Postal Union network. Outbound packages leave Peru via international airports and pass to foreign national posts such as USPS, Royal Mail, or Correos Spain. Inbound shipments arrive in Peru through customs facilities before Serpost takes over the final delivery leg.
- Domestic Peru (Urban and Regional)
- Peru to North America
- Peru to Europe
- Peru to Latin America
- Asia-Pacific to Peru
Serpost tracking number format
Serpost standard tracking numbers generally follow Universal Postal Union guidelines for international registered mail and express items. These identifiers usually consist of 13 alphanumeric characters formatted as two letters, nine digits, and two letters at the end indicating the country of origin. Domestic registered items and local courier parcels inside Peru may also follow this 13-character structure or use dedicated numeric barcode formats printed on post office receipts.
Format example
- RR 000 000 000 PE
- EE 000 000 000 PE
- CP 000 000 000 PE
Patterns vary by service. Paste whatever you have and we will detect the carrier for you.
How to track a Serpost parcel
Step 01
Find your tracking code
Locate the tracking code provided by the sender, on your post office receipt, or inside your order confirmation email.
Step 02
Enter the code on parceltracking.com
Paste your Serpost tracking number into our search box above to run an instant check across multiple transport networks.
Step 03
Review your tracking timeline
Examine the chronological event log showing domestic acceptance, customs events, dispatch scans, and delivery updates.
Step 04
Check official Serpost tools as an alternative
If you need secondary verification, visit the official Serpost website to cross-check tracking data directly on their server.
Step 05
Bookmark the page for updates
Save your tracking page link so you can easily return and monitor your package as it moves closer to final delivery.
Serpost delivery times
| Service | Typical window |
|---|---|
| Serpost EMS (Express Mail Service) | Typically 2 to 5 business days domestic, 5 to 15 days international |
| Correo Certificado (Registered Mail) | Typically 3 to 8 business days domestic, 2 to 4 weeks international |
| Encomienda Postal (Postal Parcel) | Typically 4 to 10 business days domestic, 3 to 6 weeks international |
| Correo Ordinario (Standard Mail) | Typically 5 to 12 business days domestic, 4 to 8 weeks international |
Windows are typical, not guaranteed. Customs, weather and peak season can stretch them.
What each status means
- Item Posted / Admision
- The parcel was accepted at a Serpost counter or postal branch and entered into the tracking database.
- In Transit
- Your item is traveling between postal distribution centers, sorting facilities, or transport hubs.
- Arrival at Transit Office
- The shipment has reached a regional mail sorting hub or international exchange office.
- Held by Customs
- Customs officials in Peru or the destination country are inspecting the item or reviewing documentation.
- Customs Clearance Complete
- The parcel passed inspection and was released back to the postal service for final transit.
- Out for Delivery
- A mail carrier has loaded the parcel and is attempting delivery to the recipient address today.
- Delivered
- The item was successfully handed over to the recipient or left in a secure mailbox or office.
- Notice Left / Available for Collection
- Delivery was attempted, or the parcel was directed to a local Serpost post office for customer pickup.
How long is normal for Serpost?
Postal shipments often travel through long intervals without intermediate status updates, especially during cross-border transit or regional transport. Understanding normal waiting windows helps set proper expectations and avoids unnecessary concern while your package is moving.
Days 1 to 3
Your parcel is being accepted and sorted at the origin Serpost office. Brief gaps in tracking updates during initial consolidation are completely normal.
Days 4 to 10
For domestic items, delivery should occur within this window. For international items, packages are often in transit to export hubs or awaiting customs clearance.
Days 11 to 21
International parcels typically undergo customs inspection during this phase. Scans can pause for a week or more while customs authorities process incoming mail volumes.
After 30 days
If an international package shows no tracking updates for over a month, contact the sender to initiate a formal postal inquiry with Serpost or the origin postal operator.
Serpost tracking not updating?
Tracking pauses are a standard part of postal travel and rarely mean a shipment is lost. Serpost parcels pass through multiple transfer points, and scans only occur when an item is processed through an automated facility or manually scanned by a postal worker.
- Customs clearance delays
- Imported goods entering Peru or arriving in foreign countries must undergo customs checks, which can pause tracking updates for several days.
- Transit between major sorting hubs
- Parcels traveling long overland routes or awaiting international cargo flights do not receive new updates until reaching the next facility.
- Non-scanning service tiers
- Standard untracked mail tiers only receive acceptance and final delivery updates, with no intermediate transit scans provided.
- Weekend and holiday disruptions
- Postal sorting facilities and administrative customs offices operate at reduced capacity or close entirely during national holidays and weekends.
- Handover between partner postal carriers
- When an international parcel crosses borders, tracking may pause while the destination country's national postal service logs the item into their system.
What to do next
- Verify that the tracking number was typed correctly without extra spaces.
- Check with your family members or neighbors to see if the parcel was left nearby.
- Allow 3 to 5 additional business days if your package is going through customs clearance.
- Visit your local Serpost post office with photo identification to check for held items.
- Request that the sender open an official tracking trace if updates remain frozen for weeks.
Serpost customs & handoffs
International shipping with Serpost involves multiple handling stages between national postal authorities. When sending an item from Peru abroad, Serpost collects the package, processes it through a domestic sorting hub, and presents it to Peruvian customs for export approval. Once cleared, the parcel is assigned to an air cargo flight heading to the destination country.
Upon arrival in the destination country, local customs authorities inspect the shipment before handing it over to that country's national postal administration. During this cross-border transfer, tracking information updates as the foreign postal operator registers the package into its own system. Using parceltracking.com allows you to monitor the entire journey continuously across foreign and domestic postal networks without switching websites.
Tips for tracking Serpost parcels
Save your tracking code
Keep your tracking number saved in your browser or email so you can check your package status regularly without searching for receipts.
Monitor foreign postal tracking
For international items leaving Peru, try entering your 13-character code into the destination nation's postal website after export.
Watch for collection notices
If a delivery attempt fails, Serpost may leave a physical notice or update the tracking status directing you to pick up the item at a specific branch.
Bring ID for post office pick-ups
When picking up a package at a Serpost office, always bring official government ID and your tracking receipt or shipment number.
Contact the merchant for claims
If a parcel appears lost or damaged, ask the seller or sender to lodge an inquiry, as origin mailers hold the official postal service contract.
Serpost customer service
If you need official support regarding a delayed package or post office pickup, please reach out to Serpost directly through their website or visit a local service counter in Peru. Please note that parceltracking.com is an independent tracking platform and cannot change addresses, process refunds, or alter delivery arrangements.
- Phone
- (51) 511-5000
- Official site
- serpost.com.pe ↗
Serpost tracking questions
To track your shipment, enter your official tracking number into the input field at the top of this page. Our platform will automatically retrieve the latest tracking events recorded by Serpost and display your full parcel status history.
Your tracking number is printed on your physical postal receipt if you sent the parcel at a Serpost counter. If you ordered an item online, look inside your merchant confirmation email or shipping notification.
Tracking updates can stop temporarily when packages are in transit between sorting centers, held for customs inspection, or traveling on international flights. Gaps of several days are common during cross-border transit.
Domestic deliveries within Peru typically take between 2 and 10 business days depending on the destination. International shipments usually take 2 to 6 weeks depending on customs speed and global transport schedules.
Once an international package leaves Peru, final delivery is handled by the national postal operator of the destination country, such as USPS in the United States, Royal Mail in the UK, or Correos in Spain.
If tracking shows your package is held in customs, allow a few additional business days for clearance. If extra documentation or import tax is required, customs officials or Serpost will notify the recipient.
You can contact Serpost by visiting an official service counter in Peru or using the contact options on the official Serpost website. Have your tracking number and personal identity document ready when inquiring.
Yes, tracking records remain accessible online for a limited time after delivery. The final status update will show the delivery confirmation along with the date and time the package was completed.
No, parceltracking.com is an independent parcel tracking engine. We are not affiliated with, endorsed by, or connected to Serpost. We simply aggregate tracking updates to help you follow your packages easily.
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About this page
ParcelTracking is an independent tracking tool and is not affiliated with or endorsed by Serpost. We show the scan history Serpost reports, we do not carry the shipment, and we cannot change a delivery address, issue a refund, or file a claim. For those, contact Serpost at serpost.com.pe.
Last updated August 2, 2026
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