Middle East

Aramex Tracking

Aramex — express and logistics across the Middle East and beyond.

About Aramex

Aramex — founded 1982 in Amman, now headquartered in Dubai — is a leading logistics provider across the Middle East, South Asia, and Africa, operating in 65+ countries with its Shop & Ship personal-forwarding network. Its numeric tracking IDs update through origin, transit hubs, and last-mile delivery.

Aramex tracking number format

Aramex uses a numeric air waybill (AWB), typically 8–15 digits and most commonly 10–11 (e.g. 31344369136). You can also track by your customer reference number on Aramex's site.

Common Aramex tracking number formats with examples
Format example
00000000000
000000000

These are the most common patterns — carriers use multiple formats by service. Unsure? Paste your number above and we'll detect the carrier for you.

How to track a Aramex package

  1. 01

    Find your Aramex number

    It's on your order confirmation or shipping email. Aramex numbers look like 00000000000.

  2. 02

    Paste it above

    Drop the number into the box — we'll recognise it as Aramex automatically.

  3. 03

    Track in one timeline

    See every scan from origin to delivery, plus an estimated arrival window.

  4. 04

    Get delivery alerts

    Opt into email or push notifications and we'll watch it until it arrives.

Aramex estimated delivery times

Typical delivery windows by Aramex service
ServiceTypical delivery time
International Express2–3 business days to major cities
Domestic Express (UAE / Saudi)Same or next day
Economy / Freight4–10 business days

Windows are typical, not guaranteed — customs, weather, and peak season can stretch them.

Common Aramex tracking statuses & what they mean

Record created
The shipment is registered but may take a few hours to show its first physical scan — new Aramex numbers often activate with a delay.
Held in customs
The shipment awaits clearance or duty payment; Aramex contacts the receiver when documents or payment are needed.

Aramex customer service

You can reach Aramex customer care at 600 544 000 (UAE) or track on the official site at aramex.com. For “where is my package?” questions, the timeline above usually answers faster than the phone queue.

Aramex tracking FAQ

Yes. Shop & Ship gives you addresses in multiple countries and consolidates parcels for delivery — all visible in one timeline here.

New Aramex waybills can take a few hours to activate after the shipment is registered. If it's been longer than a day, confirm the number with the sender — Aramex AWBs are numeric, typically 10–11 digits.

Customer-service numbers vary by country; in the UAE call 600 544 000. Note that weekend delivery is available only in select regions.