India

Delhivery Tracking

Logistics and courier services covering domestic Indian routes and global ecommerce trade destinations.

Detects Delhivery numbers
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Headquarters: Gurugram, Haryana, India
Primary Network: Domestic India and cross-border destinations
Typical Domestic Transit: 2 to 7 business days typically
International Transit: 7 to 20 business days varies by route
Main Identifier: 12 to 14 digit numeric Waybill (AWB)

Quick answer

How to track a Delhivery package

To track a Delhivery shipment, enter your tracking number above into our independent tracking tool. parceltracking.com automatically detects your Delhivery shipment and provides a single consolidated timeline of your parcel's updates. Alternatively, you can check progress on the official Delhivery website using your waybill or order ID. Using an aggregator helps you keep track of your shipment even when handoffs between regional couriers take place during final-mile delivery.

The carrier

About Delhivery

Delhivery is a major logistics and supply chain service provider based in India. Founded as a domestic courier network, the company expanded rapidly to handle heavy parcel volumes generated by online merchants, marketplaces, and corporate clients. Its operational infrastructure includes massive automated sorting centers, regional fulfillment hubs, and thousands of direct delivery points serving pin codes across suburban and rural India.

In addition to handling express domestic parcel delivery, Delhivery offers freight, warehousing, and cross-border ecommerce shipping services. For international shipments outbound from or inbound to India, Delhivery coordinates with global logistics networks and local overseas posts to manage custom clearance and final transit. The company processes millions of packages daily, relying on automated tracking scans at every major hub along the route.

Whether you are expecting an online retail delivery within India or an international shipment cross-docked through global trade lanes, tracking updates rely on barcode scans made at sort centers, transit points, and local delivery branches.

Where Delhivery delivers

Delhivery operates an extensive logistics distribution footprint inside India, covering tens of thousands of active postal pin codes. Their ground fleet and air cargo partnerships link major industrial hubs, metropolitan areas, and remote regional territories. For cross-border logistics, Delhivery manages international pickup and export processing within India before connecting parcels to overseas logistics partners or regional national postal services for final international delivery.

Domestic India Metro-to-Metro
Domestic India Tier 2 and Tier 3 Regional Routes
India Outbound International Corridor
Inbound Global Merchant Direct to India

Know your number

Delhivery tracking number format

Delhivery tracking identifiers are typically referred to as Air Waybill (AWB) numbers. Most standard domestic parcel tracking numbers consist of a 12-digit or 14-digit purely numeric sequence. In some retail, partner, or specialized service tiers, tracking strings may contain alphanumeric characters or begin with specific letter prefixes followed by numbers. When copying your number from an invoice or notification email, avoid including spaces, dashes, or surrounding punctuation symbols, as these can trigger errors during online lookups.

Format example

0000 0000 0000
0000 0000 0000 00
DEL0000000000

Patterns vary by service. Paste whatever you have and we will detect the carrier for you.

Step by step

How to track a Delhivery parcel

Step 01

Locate your tracking number

Find your Air Waybill (AWB) number or tracking ID in your order confirmation email, seller dispatch notification, or shipping receipt.

Step 02

Enter the ID on parceltracking.com

Paste the complete tracking string into the search bar at the top of this page to view updates across multiple carriers.

Step 03

Allow automatic carrier detection

Our system identifies the numeric Delhivery pattern automatically, loading your tracking progress and status history into one unified view.

Step 04

Review alternative official options

If you prefer using direct carrier resources, paste the same AWB number into the tracking portal on the official Delhivery website.

Step 05

Monitor updates through final delivery

Revisit your saved tracking link periodically to check for milestone updates, dispatch notifications, or local delivery scans.

Delivery windows

Delhivery delivery times

Service	Typical window
Delhivery Express Surface	Typically 3 to 7 business days across domestic Indian routes
Delhivery Express Air	Typically 1 to 3 business days between major Indian metropolitan hubs
Delhivery Cross-Border Express	Typically 7 to 15 business days depending on destination customs clearance
Delhivery Heavy / Bulk Freight	Typically 4 to 10 business days depending on distance and transport route

Windows are typical, not guaranteed. Customs, weather and peak season can stretch them.

Status decoder

What each status means

Manifested / Shipment Created: The seller generated a shipping label and assigned an AWB number, but Delhivery has not yet scanned the physical package at a facility.
In Transit: The parcel has been picked up and is traveling between regional sorting hubs or dispatch facilities.
Arrived at Facility: Your item reached a Delhivery sorting hub or local processing station and was scanned into the warehouse inventory.
Dispatched to Destination: The shipment departed a intermediate facility and is moving toward the destination city or neighborhood hub.
Out for Delivery: A local courier loaded your package onto a delivery vehicle for final transport to your delivery address.
Pending Customs Clearance: For cross-border shipments, your parcel is currently under inspection or awaiting paperwork approval by customs authorities.
Undelivered / Delivery Attempted: The courier tried to deliver the package but could not complete it due to an incorrect address, locked gate, or recipient absence.
Delivered: The package was handed over to the recipient or safely dropped at the designated location.

Is this normal?

How long is normal for Delhivery?

Brief pauses in tracking updates are routine during parcel transport. A package traveling long distances by surface truck or waiting for airport customs processing might show no new updates for several consecutive days while in transit between major facilities.

Days 1 to 2 after order creation
It is completely normal to see only Manifested or Shipment Created during this window while the merchant prepares the package for courier pickup.
Days 3 to 5 during surface transit
Lack of daily updates is common while a truck traverses long domestic highway corridors between major regional processing centers.
7 business days without a scan
If your parcel shows no new scan for over a week domestic, contact the seller or check if local weather or holiday peak volumes created transport backlogs.
14 business days on international routes
Cross-border parcels can remain in customs processing or international line-haul transfer without scans. Reach out to the sender for assistance if quiet continues.

Troubleshooting

Delhivery tracking not updating?

Tracking progress can appear stuck for several standard technical or operational reasons. Understanding why scans pause helps prevent unnecessary alarm while your parcel travels through the network.

Package in transit between distant hubs: Long-distance road transport across India often takes several days without intermediate physical scan points until arrival at the regional hub.
Label printed but parcel not yet handed over: Merchants often create tracking numbers before the courier collects physical stock from the warehouse.
Customs clearance inspections: International shipments outbound or inbound must clear inspection procedures, which can hold up physical movement without frequent status updates.
Final-mile partner handoff: In remote locations or international delivery zones, Delhivery may transfer your package to a local post office or regional partner, creating a short update gap.
Address or contact number errors: Missing house numbers, unclear street names, or incorrect contact details can halt delivery until details are updated.

What to do next

Verify that your AWB number was typed correctly without extraneous characters.
Check your order details with the sender to ensure your delivery address and phone number are accurate.
Wait 24 to 48 hours to allow transit trucks or hub workers to scan the parcel at the next destination.
Reach out directly to the merchant or platform seller to initiate an inquiry if tracking remains frozen beyond expected delivery frames.

Cross-border

Delhivery customs & handoffs

International shipping with Delhivery involves multiple distinct transit phases. Outbound shipments originating in India undergo initial collection, domestic transport, and consolidation at major air freight processing facilities. Once regional export security and export customs clearance are completed, packages are transferred to global commercial flight carriers for international line-haul transport to the destination country.

Upon reaching the destination nation, shipments enter import customs processing managed by local border agencies. Inspection, tax assessment, or routine regulatory checks can take anywhere from a few hours to several days depending on customs backlogs. After customs release, Delhivery hands over packages to domestic courier partners or national postal systems in the destination country for final delivery. Independent tracking platforms like parceltracking.com help you monitor your package throughout these international handoffs in one continuous timeline.

Practical

Tips for tracking Delhivery parcels

Save your AWB number immediately
Keep your tracking number recorded in your browser bookmarks or mobile notes so you can quickly monitor updates without digging through old order emails.
Check alternative merchant reference IDs
If you do not have an AWB number, look up your purchase using your store order ID on the merchant platform, which often displays the linked tracking link.
Keep your phone accessible on delivery day
Local Delhivery delivery personnel frequently call or send SMS notifications when navigating to your address or attempting parcel drop-off.
Take note of cross-border handoffs
When tracking international shipments, watch for notes indicating handoffs to overseas delivery partners who may issue a localized tracking reference.
Contact the seller for delivery adjustments
If your shipping address needs corrections, reach out directly to the sender immediately; couriers usually act on formal updates submitted by the original account holder.

Delhivery customer service

For direct support regarding lost packages, address changes, or delivery issues, please reach out directly to the merchant who sold you the item or visit the official Delhivery website. As an independent tracking platform, parceltracking.com collects parcel update data across logistics providers but cannot alter delivery instructions, issue refunds, or handle logistics claims.

Phone: +91 (124) 6719500
Official site: delhivery.com ↗

FAQ

Delhivery tracking questions

To track your shipment, paste your Delhivery Air Waybill (AWB) number into the search box on parceltracking.com. Our independent tracking system detects the identifier format and retrieves the latest milestone updates into a unified timeline. Alternatively, you can check progress on the direct Delhivery web portal.

Your AWB number is provided by the seller or store where you placed your order. Check your order confirmation email, dispatch SMS, or purchase history tab on the retailer platform to find your 12 to 14 digit tracking code.

Tracking updates often stall when packages are in transit between distant regional hubs, traveling long highway distances, or undergoing customs processing. Scans occur when the package physically passes through a sorting facility or gets assigned to a local delivery vehicle.

Domestic delivery timelines inside India typically range from 1 to 3 business days for air express services and 3 to 7 business days for standard surface transit. Actual times vary depending on weather conditions, origin, destination pin code, and holiday shipping volumes.

For international shipments sent from India, Delhivery handles export logistics before transferring packages to international cargo carriers and partner postal services or local couriers in the destination country to complete the final delivery leg.

If a courier attempts delivery while you are away or cannot find your address, the parcel status updates to Undelivered or Delivery Attempted. Couriers usually make a secondary attempt on the following business day or contact you to confirm address directions.

You can reach official support by navigating to the help and support center on the official Delhivery website. Senders can also open support tickets directly through their business merchant portals to resolve shipment delays or update delivery notes.

No, parceltracking.com is an independent parcel tracking aggregator that tracks status updates across carriers. We do not handle physical packages and cannot change addresses, reschedule deliveries, or file official claims. Please contact the original sender or Delhivery directly for account adjustments.

Yes, once a package is marked Delivered, your AWB number remains active on tracking systems for a short period so you can review the complete history of movement timestamps and final delivery confirmation scans.

No, parceltracking.com is an independent parcel-tracking platform that provides tracking aggregation services. It is not affiliated with, endorsed by, or partnered with Delhivery.

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About this page

ParcelTracking is an independent tracking tool and is not affiliated with or endorsed by Delhivery. We show the scan history Delhivery reports, we do not carry the shipment, and we cannot change a delivery address, issue a refund, or file a claim. For those, contact Delhivery at delhivery.com.

Last updated August 2, 2026

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