FranceColissimo Tracking
Colissimo is La Poste's parcel delivery service operating in France and worldwide.
- Detects Colissimo numbers
- No account needed
- Email & push alerts
- Home country
- France
- Parent network
- La Poste Group
- Primary service
- Parcel shipping and express logistics
- Typical domestic transit
- 2 to 3 business days, depending on route
- Typical international transit
- 3 to 15 business days, varying by customs
How to track a Colissimo package
To track a Colissimo shipment, enter your tracking number into the search field at the top of this page. Our system detects Colissimo numbers and presents your full event history in one timeline. You can also monitor your package directly on the official La Poste tracking portal. If your parcel moves to another country, parceltracking.com continues to gather transit updates after local postal operators receive the shipment.
About Colissimo
Colissimo is the dedicated parcel delivery service of La Poste, the national postal operator of France. Designed to support e-commerce merchants and individual senders, Colissimo handles millions of packages annually across domestic and global trade routes.
The service operates an extensive sorting network throughout metropolitan France and overseas territories. For international shipments, Colissimo manages export clearance and line-haul transport before handing parcels over to destination postal authorities or partner logistics networks.
Where Colissimo delivers
Colissimo provides complete domestic coverage across metropolitan France and French overseas territories. Internationally, Colissimo relies on the Universal Postal Union network and international courier alliances to ensure cross-border package delivery globally.
- Domestic France
- France to European Union
- France to United Kingdom
- France to North America
- France to French Overseas Territories
Colissimo tracking number format
Colissimo tracking numbers generally follow structured postal formats defined by La Poste and the Universal Postal Union. Most standard domestic and international Colissimo parcels use a 13-character code consisting of two letters, nine numbers, and a two-letter country suffix ending in FR. Another common format consists of 13 numeric digits or alpha-numeric codes starting with numbers like 5 or 6, widely issued by commercial online retailers.
Format example
- CC 000 000 000 FR
- EY 000 000 000 FR
- 5W 000 000 000 00
Patterns vary by service. Paste whatever you have and we will detect the carrier for you.
How to track a Colissimo parcel
Step 01
Locate your tracking reference
Find your tracking identifier on your shipping receipt, order confirmation email, or online store account.
Step 02
Enter the number above
Paste your number into the search bar at the top of parceltracking.com for immediate auto-detection.
Step 03
Review your single timeline
Read through chronological status updates gathered from origin sorting facilities to regional transport hubs.
Step 04
Check La Poste directly if needed
Alternatively, visit the official La Poste website to check status details directly on their portal.
Step 05
Follow international handoffs
Keep tracking here when your package enters a destination country and gets handed to a foreign post.
Colissimo delivery times
| Service | Typical window |
|---|---|
| Colissimo Domicile | Typically 2 business days within France |
| Colissimo Point Retrait | Typically 2 business days to pickup locations |
| Colissimo Europe | Typically 3 to 7 business days |
| Colissimo Monde | Typically 4 to 12 business days |
Windows are typical, not guaranteed. Customs, weather and peak season can stretch them.
What each status means
- Parcel received by carrier
- Colissimo has accepted the parcel into its processing network or drop-off location.
- In transit
- The item is moving between regional sorting centers or international transport nodes.
- Arrived at sorting center
- Your package has been scanned at a logistics facility for route sorting.
- Cleared customs
- Customs authorities have processed and released the shipment for forward transit.
- Out for delivery
- A local courier has loaded the parcel onto a delivery vehicle for final transport.
- Delivered
- The package was dropped off at the address, parcel locker, or designated pickup point.
- Available for collection
- The shipment is held at a local post office or partner location for pickup.
How long is normal for Colissimo?
Short gaps in tracking updates are normal during sorting and transport. Knowing when to expect updates helps reduce anxiety.
Days 1 to 2
Initial scanning occurs. If tracking states label created, allow the sender time to hand over the parcel.
Days 3 to 5
Domestic items usually reach delivery phase. Cross-border packages may show pauses while in air transport.
After 7 days
Check if an international parcel is waiting in customs or held at a local collection office.
After 14 days
If no new scans appear on international routes, contact the seller to initiate an inquiry.
Colissimo tracking not updating?
Tracking status pauses often happen during intermediate logistics steps. Most delays resolve automatically within a few business days.
- Cross-border handoffs
- Parcels traveling internationally often pause while transitioning between Colissimo and foreign postal operators.
- Customs processing
- Customs inspections can hold packages for several days without new tracking scans.
- Weekend operations
- Logistics operations slow on weekends and official national holidays in transit countries.
- Pre-shipment status
- Merchants create electronic postage labels before Colissimo physically receives the parcel.
What to do next
- Verify that the tracking number entered matches your receipt exactly.
- Allow 24 to 48 hours for initial scanning updates after a merchant prints a shipping label.
- Check your mailbox or front door for paper delivery notices or collection slips.
- Reach out directly to the merchant or sender if tracking remains idle for over a week.
Colissimo customs & handoffs
When sending items internationally with Colissimo, the package goes through export sorting in France before heading to destination airport hubs. Customs authorities in the receiving nation inspect cargo, assess duties, and clear items for local transport.
Once cleared, Colissimo transfers the shipment to the destination country's national postal service or local courier partner. A secondary tracking code is sometimes assigned by local posts, but parceltracking.com aggregates these updates so you can monitor your shipment without switching tools.
Tips for tracking Colissimo parcels
Save your tracking code
Keep your tracking identifier saved in your browser or order confirmation for easy reference.
Monitor destination tracking
For cross-border shipments, check your local national postal service using the same tracking code.
Check postal collection points
If a delivery attempt fails, look for your package at a nearby La Poste branch or pickup point.
Contact the merchant early
Senders hold commercial accounts with Colissimo and can file formal tracing requests faster than recipients.
Colissimo customer service
For official inquiries, contact La Poste customer support using their public channels. Remember that parceltracking.com is an independent platform and cannot modify delivery addresses, reroute packages, or process claims.
- Phone
- 3634
- Official site
- laposte.fr ↗
Colissimo tracking questions
Type your Colissimo tracking identifier into the input field at the top of this page. Click search to view real-time location details and event logs from origin to final drop-off.
Your tracking number is located on your La Poste shipping counter receipt, post office drop-off slip, or in the shipping confirmation email sent by your seller.
Tracking updates pause when parcels are between sorting facilities, undergoing customs inspections, or undergoing cross-border handoffs. Updates typically resume once the package reaches the next scan point.
Domestic shipments within France usually take 2 to 3 business days. International deliveries generally take between 3 and 15 business days depending on destination and customs procedures.
Colissimo partners with national postal operators and international delivery networks worldwide. For instance, national posts like USPS or Royal Mail usually handle final-mile delivery in their respective countries.
Customs officials examine documentation and evaluate duties. Your tracking status will show customs activity. Any required fees or information must be provided to local customs or partner posts.
You can reach customer support through La Poste's official portal or online help form. Ensure you have your tracking number ready when making inquiries.
Yes, tracking event records remain accessible online for several weeks following successful delivery so senders and recipients can verify completion.
No, parceltracking.com is an independent tracking platform. We aggregate tracking information from multiple global carriers into a single timeline for user convenience.
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About this page
ParcelTracking is an independent tracking tool and is not affiliated with or endorsed by Colissimo. We show the scan history Colissimo reports, we do not carry the shipment, and we cannot change a delivery address, issue a refund, or file a claim. For those, contact Colissimo at laposte.fr.
Last updated August 2, 2026
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